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1.3.25 update error on both of my notebook and pc

Posted: Mon Jun 08, 2020 2:22 pm
by louiswun
It shows up when installing .

Re: 1.3.25 update error on both of my notebook and pc

Posted: Mon Jun 08, 2020 9:34 pm
by Matt
What version are you updating from? Also what OS are you running?

Nistune attempts to rename the files from
nistune.exe to nistune_previous.exe and
crashrpt1300.dll to crashrpt1300_previous.dll

After this it can then copy the new files from the installation package. If the permissions are not allowed, then it cannot do this. You will need to run Nistune as Administrator in order to do this

Otherwise update manually from our website
https://www.nistune.com/index.php/suppo ... -downloads

Re: 1.3.25 update error on both of my notebook and pc

Posted: Tue Jun 09, 2020 9:13 pm
by louiswun
Update from 1.3.22

Re: 1.3.25 update error on both of my notebook and pc

Posted: Thu Jun 11, 2020 12:46 pm
by Matt
Okay thanks

What OS were you running?
Are you running as Administrator?

Re: 1.3.25 update error on both of my notebook and pc

Posted: Sat Jun 13, 2020 6:28 pm
by louiswun
windows 8.1 on my notebook, windows 10 pro on my desktop. both runing as user.

Re: 1.3.25 update error on both of my notebook and pc

Posted: Sun Jun 14, 2020 1:30 pm
by Matt
Okay thanks. I'll have to see what is going on with the file copy process

Re: 1.3.25 update error on both of my notebook and pc

Posted: Fri Jun 19, 2020 9:03 am
by sky Z
I have some probs connecting to my Acer notebook, running windows XP.

Re: 1.3.25 update error on both of my notebook and pc

Posted: Fri Jun 19, 2020 3:18 pm
by Matt
Connecting to the ECU, or connecting to the internet to download the updates?