can not conncet

Anything related to the Innovate brand of wideband devices.

Moderator: Matt

Post Reply
speedemon
 

Posts: 41
Joined: Wed May 11, 2011 10:49 am

can not conncet

Post by speedemon »

i have tried everything i cant get the wideband to conncect
all my computer sees is the serial to usb conector
can anyone help
bachig24u
 

Posts: 677
Joined: Mon Jun 01, 2009 11:46 pm
Location: Campbelltown, NSW
Contact:

Re: can not conncet

Post by bachig24u »

a few ideas that come to mind before that gets moved to the relevant index.

1. try new serial-usb convertor.
2. ensure latest nistune.

or let us know whats needed to replicate fault,
OS version, type board, type of usb-convertor
Enable debug mode and upload the log file for analysis.
Matt
Site Admin
 

Posts: 8961
Joined: Sun Jan 29, 2006 1:45 am
Location: Adelaide, Australia
Contact:

Re: can not conncet

Post by Matt »

Try also connecting with Logworks 3 from the Innovate website

If it can see the device inside LogWorks and connect, then you should be able to connect with Nistune. If you can connect LogWorks but not Nistune then please let me know
speedemon
 

Posts: 41
Joined: Wed May 11, 2011 10:49 am

Re: can not conncet

Post by speedemon »

i cant connect with log works ether
but i have a friend that is a IT tech he is thinking its a setting issue so im taking my car and my computer to him saturday hopefully he can help me figure this out
ill let you all know
Matt
Site Admin
 

Posts: 8961
Joined: Sun Jan 29, 2006 1:45 am
Location: Adelaide, Australia
Contact:

Re: can not conncet

Post by Matt »

i cant connect with log works ether
Which innovate unit?

If LC-1 try another USB-serial converter. Make sure unit is powered and has the serial terminator on one end and plug on the other
speedemon
 

Posts: 41
Joined: Wed May 11, 2011 10:49 am

Re: can not conncet

Post by speedemon »

my buddy got it figured out some protocol setting or something not sure but it works now
supersayianjim
 

Posts: 84
Joined: Wed Apr 20, 2011 12:43 pm
Location: saint joseph M.O.
Contact:

Re: can not conncet

Post by supersayianjim »

iam having the exactly same issue. if you can specify this protocallit would be greatly happy.
bachig24u
 

Posts: 677
Joined: Mon Jun 01, 2009 11:46 pm
Location: Campbelltown, NSW
Contact:

Re: can not conncet

Post by bachig24u »

Have you tried increasing the 'port scan time out' in the configuration settings?
Attachments
portscantimeout.jpg
(173.7 KiB) Downloaded 4732 times
Matt
Site Admin
 

Posts: 8961
Joined: Sun Jan 29, 2006 1:45 am
Location: Adelaide, Australia
Contact:

Re: can not conncet

Post by Matt »

If its a problem also in LogWorks I'd be interested to know what he changed since the above com port timeout setting only applies to Nistune
speedemon
 

Posts: 41
Joined: Wed May 11, 2011 10:49 am

Re: can not conncet

Post by speedemon »

ill ask my buddy what he did
Post Reply